![]() To resolve this issue, use one of the following methods:Ĭreate AutoDiscover-related DNS records for the email address that is stamped on the public folder mailbox. This issue occurs because the AutoDiscover service can't discover the email address that is stamped on the public folder mailbox. Close any application that is using this file, and then try again. The file C:\Users\\AppData\Local\Microsoft\Outlook\filename.ost is in use and cannot be accessed. However, if the users click Ok in this dialog box, they aren't connected to the public folder.Īdditionally, the users may receive the following error message:Ĭannot expand the folder. When Microsoft Outlook users try to access public folders in Exchange Server 2013 or Exchange Server 2016, the following dialog box appears:
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